Shipping policy

Shipping Policy

Last Updated: August 2026

At Wood Working, we work to process and deliver your orders as efficiently as possible. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are processed after payment has been successfully received.

Processing times may vary depending on product availability, order volume, weekends, holidays, and other circumstances.

Processing time is separate from shipping transit time.

Once your order has been processed and shipped, you will receive shipping confirmation and tracking information when tracking is available.

Shipping Methods

Available shipping methods and estimated delivery times will be displayed during checkout based on your shipping destination.

Shipping options may vary depending on your location, order size, product availability, and other factors.

Shipping Costs

Applicable shipping charges will be calculated and displayed during checkout before you complete your purchase.

Shipping costs may vary depending on your destination, selected shipping method, and order details.

If free shipping is available for a particular order or promotion, the applicable offer will be displayed on the website or during checkout.

Estimated Delivery Times

Delivery times are estimates and are not guaranteed delivery dates.

Actual delivery times may vary due to:

  • Shipping carrier delays

  • Weather conditions

  • Holidays

  • High shipping volumes

  • Incorrect or incomplete shipping information

  • Customs processing, where applicable

  • Other circumstances outside our control

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's transportation and handling processes.

Order Tracking

When tracking information is available, it will be provided to you after your order has been shipped.

Please allow some time for tracking information to become active or update after the carrier receives your package.

If your tracking information has not updated for an extended period, please contact us for assistance.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please carefully review your shipping address before completing your purchase.

If an order is returned to us because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply if the order needs to be shipped again.

Delayed or Lost Packages

While we work with shipping providers to ensure reliable delivery, delays can occasionally occur.

If your package is significantly delayed or appears to be lost, please contact us so we can help review the shipment and available options.

We may need to work with the shipping carrier to investigate the issue.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible.

Please provide your:

  • Order number

  • Description of the damage

  • Photos of the damaged product

  • Photos of the shipping packaging, if applicable

This information helps us review the issue and determine the appropriate solution.

International Shipping

International shipping availability depends on the destination and the products ordered.

Customers receiving international shipments may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by their local authorities, unless otherwise stated at checkout.

Customs clearance times may also affect delivery estimates.

Changes or Cancellations

If you need to change your shipping address or cancel an order, please contact us as soon as possible.

Because orders may begin processing shortly after they are placed, we cannot guarantee that changes or cancellations can be made after processing has started.

Contact Us

If you have questions about shipping or your order, please contact us:

Wood Working
Website: woodworkingc.com
Email: support@woodworkingc.com